Streamlining SAP Material Master Management

A leading logistics firm cut material master maintenance costs by 60% through intelligent process automation and standardized SAP workflows.
Client
A leading third-party logistics provider
Industry
Logistics and Supply Chain
Region
Europe and North America
Time to value
8 weeks to production
60%
Lower material master maintenance cost
48,000
Material records standardised
4 days to 4 hours
Time to extend a material to a new plant
The challenge

What was standing in the way

Extending an existing material to a new plant or sales organisation required a specialist, a checklist and four days. The checklist lived in a shared drive, the specialist was a single point of failure, and the fields that mattered varied by material type in ways that were understood but never written down.

As the network grew, the maintenance backlog grew with it, and operations teams began creating local workarounds rather than waiting for the extension to complete.

  • Four day turnaround on a routine material extension
  • Process knowledge concentrated in a small number of specialists
  • Material type rules documented informally in a shared drive
  • Growing backlog driving local workarounds in operations
The solution

How Promenta approached it

The rules that lived in the checklist were encoded as material type templates inside SAP. A requester now chooses the material type and the target plant, and the workflow presents only the fields that actually apply, pre-filled wherever the answer can be derived from the existing record.

  • Material type templates that drive which fields are required
  • Guided extension to new plants and sales organisations
  • Mass extension for planned network changes
  • Validation against plant-specific rules before submission
  • Approval routed by material type and value band
The results

What changed

Material extensions now complete in about four hours, and they no longer depend on the availability of a specialist. Maintenance cost fell by 60 percent, and the workarounds that had accumulated in operations were retired.

  • 60 percent reduction in material master maintenance cost
  • Extension turnaround cut from four days to four hours
  • 48,000 existing records brought onto standard templates
  • Specialist dependency removed from the routine path
The knowledge that used to sit with three people now sits in the process. That is what let us grow the network without growing the team.
VP of Supply Chain Systems
Third-Party Logistics Provider

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