Support
Promenta provides comprehensive support for our customers.
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Promenta Support
Promenta’s support covers our existing customers as well as companies who may choose to trial our software.
We are available between USA (09:00-20:00 Eastern Time) and EMEA (08:00-18:00 UK Time)
Promenta Documentation
All Promenta documentation is available at our dedicated website help.promenta.com. Including :
> Configuration guides
> Release notes
> User guides
Promenta Support Site
All Promenta customers are able to raise support requests (tickets) though our support site.
> You must be an existing Promenta customer
> All our downloads are provided from this site
> Logon is required for this site
Other ways to get help
Email : send support emails to support@promenta.com
Telephone : UK +44-8704467123 & US +1-302552292